Shipping policy
Effective Date: 01-05-2026
At AP Creative Hub, all products offered are digital products. This Shipping Policy explains how your purchases are delivered.
1. Nature of Delivery
We do not ship any physical products.
All items available on AP Creative Hub, including:
- Shopify templates
- eCommerce assets
- Digital products and courses
are delivered electronically.
2. Delivery Method
After successful payment, your product will be delivered through:
- 📥 Instant download link on the order confirmation page
- 📧 Email delivery with download instructions
Delivery is automated using Shopify-compatible systems such as
Digital Downloads or similar services.
3. Delivery Time
- Most orders are delivered instantly (within a few minutes) after payment confirmation
- In rare cases, delivery may take up to 15–30 minutes due to:
- Payment processing delays
- Network/server issues
4. Payment Confirmation
Delivery will only be initiated after:
- Successful payment verification via payment providers such as
PayPal,
Cashfree, or
Razorpay
5. Failed or Delayed Delivery
If you do not receive your product:
Please check:
- Spam / Junk email folder
- Correct email address used during checkout
If the issue persists:
- Contact us within 24 hours of purchase
We will:
- Resend the download link
- Ensure proper delivery
6. Download Responsibility
It is the customer’s responsibility to:
- Download the product after purchase
- Store files securely
We are not responsible for:
- Lost or deleted files after successful delivery
7. Access Issues
If you experience issues such as:
- Broken download link
- Corrupted files
- Incomplete files
Please contact us within 48 hours, and we will:
- Provide a working file
- Resolve the issue promptly
8. No Physical Shipping Charges
Since all products are digital:
- No shipping fees will be charged
- No physical shipment will occur
9. Contact Information
For any delivery-related queries, contact us:
- 📧 Email: contact.apcreativehub@gmail.com
- 🕒 Response Time: 24–48 hours