Effective Date: 20-07-25
Welcome to AP Creative Hub (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you interact with our website apcreativehub.com, which provides Shopify website templates and other digital products for eCommerce businesses.
By using our website, you agree to the practices outlined in this Privacy Policy.
1. Who We Are
AP Creative Hub is a digital product store offering premium Shopify templates and other downloadable tools designed to help eCommerce businesses grow. Our website operates from India and serves an international customer base. We are powered by WordPress and use third-party services to process payments, send emails, and analyze traffic.
For any concerns, you may contact us at apcreativehub.com@gmail.com
2. What Information We Collect
We collect both personal and non-personal information when you use our website, create an account, make a purchase, or subscribe to our newsletter.
Information you provide directly:
- Name
- Email address
- Billing and/or shipping address
- Phone number
- Account login credentials
- Payment details (processed securely by Razorpay, PayPal, or Cashfree)
- Any other information you submit via forms, surveys, or communication
Information we collect automatically:
- IP address and geolocation
- Device type and browser
- Pages visited, time spent, and clicks
- Referring URLs
- Cookies and analytics data
We collect this data via Google Analytics, Meta Pixel, and similar tracking technologies.
3. How We Use Your Information
We use your information for the following purposes:
- To fulfill and manage orders
- To process payments securely
- To provide account access and customer support
- To personalize your experience
- To send transactional emails (order updates, invoices, support replies)
- To send marketing emails (only if you opt-in)
- To improve our website functionality and security
- To comply with legal obligations
4. Legal Bases for Processing Data (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your data under the following legal bases:
- Consent – when you opt in to receive emails or marketing
- Contract – to provide services you purchase
- Legal obligation – to meet regulatory requirements
- Legitimate interest – to improve website functionality and business operations
5. Sharing of Information
We do not sell your personal information. However, we may share it with trusted third parties, including:
- Payment gateways: Razorpay, PayPal, Cashfree
- Email marketing and CRM tools: such as Mailchimp, Brevo, or ConvertKit
- Website hosting and analytics providers
- Legal authorities, if required by law or for fraud protection
All third-party services we use are GDPR-compliant and follow appropriate data protection standards.
6. Cookies & Tracking Technologies
We use cookies, pixels, and local storage to collect information and enhance your browsing experience. These technologies help us:
- Understand user behavior
- Save preferences for faster interaction
- Track affiliate referrals and campaign performance
You can manage cookie preferences via your browser settings. Some site features may not work correctly without cookies.
7. Email & SMS Marketing
You may receive promotional emails from us only if you opt in. These emails may include:
- New product announcements
- Special offers or sales
- Blog content or tutorials
You can unsubscribe anytime using the “unsubscribe” link in our emails or by contacting us.
We never send unsolicited SMS. If you subscribe to SMS alerts (if offered), you may opt out at any time.
8. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purpose it was collected for
- Maintain our business and tax records
- Comply with applicable laws
Typically, data is kept for up to 7 years unless you request deletion earlier.
9. Data Protection & Security
We implement industry-standard security measures to protect your data, including:
- SSL encryption for all website transactions
- Secure payment gateways with tokenization
- Limited access to your data
- Regular security audits and updates
Despite best efforts, no online method is 100% secure. We cannot guarantee absolute protection but strive to maintain high standards.
10. Your Rights (for International Users)
Depending on your jurisdiction (EU, UK, India, etc.), you may have rights to:
- Access your personal information
- Correct inaccuracies in your data
- Request deletion of your data
- Restrict or object to data processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at apcreativehub.com@gmail.com We respond to requests within 30 days.
11. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have accidentally collected such data, please contact us, and we will delete it immediately.
12. International Data Transfers
As we serve global customers, your information may be stored and processed outside your country. We take all necessary steps to ensure adequate protection and compliance with local data protection laws.
13. Third-Party Links
Our website may contain links to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
14. Changes to This Privacy Policy
We may update this policy occasionally. Any changes will be posted here with the “Effective Date” updated. We encourage you to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy or your personal data, reach out to us:
📧 Email: apcreativehub.com@gmail.com
🌐 Website: https://apcreativehub.com/