Thank you for shopping at AP Creative Hub. This Refund Policy outlines our approach regarding refunds for digital product purchases made through our Services.
1. No Refunds on Digital Products
Due to the nature of digital goods, all sales are final. Once a Shopify template or any other digital product has been downloaded or accessed, it is considered “used,” and we cannot offer refunds, exchanges, or cancellations. This applies to all digital content available on AP Creative Hub, including but not limited to Shopify themes, website templates, UI kits, and downloadable resources.
We strongly encourage you to carefully review product descriptions, live demos, and compatibility notes before making a purchase.
2. Exceptional Circumstances
We understand that technical issues may arise. In rare situations where a digital product is proven to be faulty, corrupted, or unusable, we may offer a refund or an appropriate alternative solution. Each case will be individually reviewed, and issuing a refund remains at the sole discretion of our team.
To be eligible, you must provide valid proof (e.g., screenshots, error logs, or a screen recording) of the issue.
3. Get in Touch
If you experience any problems with your purchase or have concerns about a product, please reach out to us at
📩 apcreativehub.com@gmail.com
We are committed to supporting our customers and will do our best to resolve your concern quickly.
4. Non-Applicability
This Refund Policy does not override or affect any rights you may have under applicable consumer protection laws.
5. Policy Updates
We reserve the right to update or modify this Refund Policy at any time, without prior notice. Changes will take effect immediately once posted on this page. Continued use of our Services after any update constitutes your acceptance of the revised terms.
6. Acceptance
By placing an order through AP Creative Hub, you confirm that you have read, understood, and agreed to this Refund Policy in full.